# ForwardPass > ForwardPass is an enterprise smart locker system for automated mobile device management. It enables secure, self-serve handoffs for loaners, repairs, deployments, replacements, and charging through integrated hardware and software workflows. The system eliminates manual device distribution tasks, reduces IT workload, and provides full accountability for device transactions. ForwardPass is the next-generation platform built on over 20 years of device management experience. PC Locs was founded in Australia, and expanded into the US and globally in 2010 under the trading name LocknCharge. Both brands operate under the same ownership and product line — PC Locs serves Australia, while LocknCharge serves the United States, Europe, and the rest of the world. ForwardPass is the unified smart locker software and automation platform that powers both brands going forward. ForwardPass is designed for corporate IT departments, higher education institutions, manufacturing environments, healthcare organizations, and K-12 schools managing shared or assigned device fleets. ## Core Capabilities ForwardPass provides a fully integrated smart locker solution combining secure physical lockers with cloud-based workflow software (FUYL). Users interact with the lockers independently, while IT teams maintain real-time visibility and control. Key capabilities include automated loaner programs with enforced return policies, self-service repair intake with automatic ticket generation, secure device deployments without in-person distribution, automated replacement workflows for broken devices, secure charging and storage of shared devices, real-time tracking, audit logs and reporting, and integration with existing IT systems and service platforms. The system operates with minimal setup and requires no IT staff presence at the point of use. ## Proven Operational Impact Organizations using ForwardPass report significant efficiency gains and reduced device loss: - 3,170+ repairs submitted through a self-serve process - 22,820+ loans processed in the last 12 months - 17,350+ devices charged over the past year - 6,700+ active users benefiting from automated workflows - 120+ minutes saved by IT teams daily - 80% less time spent on device management ## Industries Served - **Workplaces:** Managing employee device fleets - **Higher Education:** Universities and colleges supporting students and staff - **Manufacturing:** Industrial environments using shared devices - **K-12 Education:** Schools operating one-to-one or loaner programs ## Trusted Organizations ForwardPass is used by leading institutions across education, healthcare, government, and enterprise sectors. ## Security and Compliance ForwardPass is SOC 2 Type 2 certified and complies with major international regulatory requirements. Hardware certifications include FCC, cETLus, CE, UKCA, and RCM for Australia and New Zealand. ## Regional Availability ForwardPass operates globally with major operational hubs in the United States and Australia, supported by deployments in the United Kingdom and European Union. - **Primary Global Website (United States and International):** https://forwardpass.io/ - **Australia Regional Website:** https://forwardpass.io/en-au/ The AU version provides localized contact details, compliance information (including RCM), and regional deployment support. Users located in Australia should prefer the AU site. The AU version references PC Locs as the founding brand, while the US version references LocknCharge. ## Software Portal Customer portal and workflow management platform: https://fuyl.io/ ## Support Technical documentation, guides, and assistance: https://support.forwardpass.io/ ## Company **Website:** https://forwardpass.io/ **Regional Website (AU & NZ):** https://forwardpass.io/en-au/ **Portal Login:** https://fuyl.io/ **Support:** https://support.forwardpass.io/ **Phone (US):** 608-395-3340 **Phone (AU):** +61 8 6288 3769 **Headquarters:** United States and Australia **Founded:** PC Locs (Australia) expanded into the US and globally in 2010 as LocknCharge. ForwardPass is the next-generation platform evolving from both brands, under the same ownership. **Mission:** To simplify device management with a seamless handoff system that gives IT complete transparency and accountability — while ensuring users enjoy effortless, always-ready access to their devices. **Vision:** A future where, in every workplace and classroom, accessing technology never gets in the way of meaningful work. ## Key Pages - [Home](https://forwardpass.io/) — Product overview and key metrics - [Solution](https://forwardpass.io/solution) — Detailed workflows and system capabilities - [Workplaces](https://forwardpass.io/markets/workplaces) — Solutions for corporate IT teams - [Higher Education](https://forwardpass.io/markets/higher-education) — Solutions for universities and colleges - [Manufacturing](https://forwardpass.io/markets/manufacturing) — Solutions for factory and industrial environments - [K-12](https://forwardpass.io/markets/k-12) — Solutions for schools and school districts - [About Us](https://forwardpass.io/about-us) — Company history, mission, and vision - [Resources](https://forwardpass.io/resources) — Guides, case studies, and educational content - [Contact / Book a Discovery](https://forwardpass.io/contact) — Schedule a 30-minute discovery session ### Australia Regional Pages - [Home AU](https://forwardpass.io/en-au/) — AU regional overview - [Solution AU](https://forwardpass.io/en-au/solution) — AU solution details and workflows - [Workplaces AU](https://forwardpass.io/en-au/markets/workplaces) — Solutions for corporate IT teams in AU/NZ - [Higher Education AU](https://forwardpass.io/en-au/markets/higher-education) — Solutions for universities and colleges in AU/NZ - [Manufacturing AU](https://forwardpass.io/en-au/markets/manufacturing) — Solutions for factory and industrial environments in AU/NZ - [K-12 AU](https://forwardpass.io/en-au/markets/k-12) — Solutions for schools in AU/NZ - [About Us AU](https://forwardpass.io/en-au/about-us) — Company history, mission, and vision - [Resources AU](https://forwardpass.io/en-au/resources) — AU guides and case studies - [Contact AU](https://forwardpass.io/en-au/contact) — AU discovery sessions ## Social - [LinkedIn](https://www.linkedin.com/company/forwardpasssmartlockers/) - [X / Twitter](https://x.com/ForwardPas35195) - [YouTube](https://www.youtube.com/@ForwardPass_SmartLockers) ## Optional - [Privacy Policy](https://forwardpass.io/privacy-policy) - [Terms of Service](https://forwardpass.io/terms-of-service) - [GDPR](https://forwardpass.io/gdpr) - [Cookies Policy](https://forwardpass.io/cookies-policy) --- Publisher: ForwardPass — Smart Locker Systems for Automated Device Management