Building on experience. Moving the world forward.

ForwardPass is the next step for LocknCharge — a company that has helped schools and businesses worldwide charge, secure, and manage millions of devices for over two decades.

What began as a small Australian company building simple charging carts has grown into a global leader trusted by thousands of organizations — from Japan and New Zealand to Europe and the United States.

Today, charging is no longer a barrier — it’s a given. The real challenge is managing lost, forgotten, broken, and unaccounted-for devices that drain IT time and resources every day.

ForwardPass was built to change that. By combining smart hardware, automation, and intuitive workflows, ForwardPass smart lockers solve the everyday device management challenges IT faces.

With simplicity, precision, and scale.

From charging to automating. From reactive to proactive.

ForwardPass is designed for the next era of IT — one where time is too valuable to waste on manual handoffs.

When a device breaks, ForwardPass handles the repair handoff.
When someone forgets a laptop, ForwardPass provides a loaner.
When new staff or students arrive, ForwardPass deploys their devices on day one.

Instantly and with zero supervision.

Because it’s about time.

It’s about time IT stopped losing hours to routine device swaps and repairs.
It’s about time users had instant, reliable access to the tools they depend on.
It’s about time device management caught up with everything else that’s automated.

Our Mission

Our mission is to simplify device management with a seamless handoff system that gives IT complete transparency and accountability — while ensuring users enjoy effortless, always-ready access to their devices.

Our vision

Our vision is a future where, in every workplace and classroom, accessing technology never gets in the way of meaningful work.

We envision a world where people can learn, work, and create without interruptions.

Because at its core, ForwardPass isn’t
just about devices — it’s about time.

Our leadership team spans continents, but shares one clear focus.

From the sunlit coastlines of Western Australia to the steady pulse of the US Midwest,
ForwardPass brings together leaders with deep knowledge in business, technology, product, and customer growth.

Different backgrounds. Shared standards.

One clear commitment to building solutions that make device management simpler, smarter, and more accountable.

James Symons

James Symons

Founder and CEO

James Symons leads ForwardPass with a clear focus on solving the everyday challenges of device management at scale. Building on the company’s family roots, he has helped grow the business from its early foundations into a global technology company trusted by schools, universities, and workplaces.

Mark Kuna

Mark Kuna

Chief Financial Officer

Mark Kuna brings deep financial and operational experience across global businesses, with leadership roles spanning finance, strategy, and corporate growth. At ForwardPass, he helps ensure the company scales with discipline — supporting long-term investment in the systems, products, and partnerships customers count on.

David Eddy

David Eddy

Chief Technical Officer

David Eddy leads the technology strategy behind ForwardPass, with experience spanning software leadership, product development, and platform innovation. His work is centered on building reliable systems that turn complex device workflows into simple, secure, self-serve experiences for users and IT teams alike.

Mark Hotter

Mark Hotter

Sales Director, APAC

Mark Hotter leads sales across APAC, bringing deep regional knowledge and a practical understanding of how organizations manage devices at scale. Based in Perth, he has built his experience across business development, product, and technology-led growth — helping connect customer needs with solutions that are simple to adopt and built to last.

Jennifer Lichtie

Jennifer Lichtie

VP of Marketing

Jennifer Lichtie brings clarity to complex solutions, helping translate smart locker technology into messages that are useful, relevant, and easy to understand. Her work keeps the focus where it belongs: on the people using the system, and the operational challenges ForwardPass is built to solve.

Angie Sharman

Angie Sharman

General Manager, APAC

Angie Sharman leads ForwardPass across APAC, helping connect regional customer needs with the company’s global product and operational capabilities. Her focus is practical and market-facing: supporting growth, strengthening relationships, and making sure ForwardPass delivers with consistency across the region.

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