120
+

Minutes saved by IT teams daily

20000

Organisations served worldwide

44880

Devices charged over the past year

60883

Loans processes in the past 12 months

How the University of the Sunshine Coast Is Rethinking IT Support

Featured customer story · Higher Education

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University of the Sunshine Coast customer story

Real workflows. Real relief.

Every story starts with the same problem: too much time lost to manual device handoffs, missing devices, dead batteries, and support queues.

ForwardPass gives teams a smarter way to manage access, automate routine device workflows, and keep people focused on the work in front of them.

Hudsonville High School customer story

Hudsonville High School

5-minute daily review

Hudsonville High School turned loaner oversight from a 30–45 minute daily review into a five-minute check. With more than 1,035 checkouts logged, the process is easier to monitor, manage, and improve.

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Bosqueville ISD customer story

Bosqueville ISD

25–30 hours back each week

Bosqueville ISD uses smart lockers for repairs, loaners, charging, reporting, and overdue tracking. The result is a smoother day for students and teachers, plus an estimated 25–30 hours a week back for the technology team.

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Poly Prep customer story

Poly Prep

Self-serve access across two campuses

Across two campuses and 1,160 students, Poly Prep needed a simpler way to manage device access. ForwardPass smart lockers made loaner checkouts self-serve, giving students faster access and IT better daily visibility.

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SUNY Fredonia customer story

SUNY Fredonia

Charged laptops. Self-serve access.

SUNY Fredonia needed student laptop lending without adding more work for IT. ForwardPass smart lockers made device access self-serve, so students can borrow charged laptops while IT tracks every checkout and return.

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St Andrews Christian College customer story

St Andrews Christian College

Secure charging for 350+ students

Flat batteries were disrupting lessons and creating unsafe charging workarounds across classrooms. Five smart locker towers now give more than 350 students a secure place to top up devices throughout the day, without relying on teachers or IT.

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Hudsonville High School turned loaner oversight from a 30–45 minute daily review into a five-minute check. With more than 1,035 checkouts logged, the process is easier to monitor, manage, and improve.

Across two campuses and 1,160 students, Poly Prep needed a simpler way to manage device access. ForwardPass smart lockers made loaner checkouts self-serve, giving students faster access and IT better daily visibility.

SUNY Fredonia needed student laptop lending without adding more work for IT. ForwardPass smart lockers made device access self-serve, so students can borrow charged laptops while IT tracks every checkout and return.

Bosqueville ISD uses smart lockers for repairs, loaners, charging, reporting, and overdue tracking. The result is a smoother day for students and teachers, plus an estimated 25–30 hours a week back for the technology team.

Flat batteries were disrupting lessons and creating unsafe charging workarounds across classrooms. Five smart locker towers now give more than 350 students a secure place to top up devices throughout the day, without relying on teachers or IT.

What our clients say

Hear directly from the organisations using ForwardPass every day. From reducing manual work to improving access and accountability, these stories highlight the real-world impact of smarter workflows.

Lacey Merrifield
“The smart lockers act like a third person for us.”
Lacey Merrifield
Technology Director, Bosqueville ISD
★★★★★
Mark Mackey
“Students can have what they need, when they need it.”
Mark Mackey
IT Service Delivery Manager, SUNY Fredonia
★★★★★
Jeremy Knox
“It’s saved us a lot of time. It’s easy to implement. We quickly learned the process and it’s served our needs greatly.”
Jeremy Knox
Coordinator of Technical Support, Hamilton County Schools
★★★★★
Alex Renger
“When someone walks in now, they’re probably in and out within a minute. They literally walk straight up to the smart locker, scan, and they’re done.”
Alex Rengel
System Administrator, Kingsway Christian College
★★★★★
Kevin Welsh (Brasher Falls)
“I would definitely recommend these to any district. The time savings, inventory visibility, accountability, and overall ease of use have made a real difference.”
Kevin Walsh
Director of Data & Technology, Brasher Falls Central SD
★★★★★
Christopher Morse
“Your team members have been awesome with customer service, turnaround time, and everything else.”
Christopher Morse
Tech Specialist, Hudsonville Public Schools
★★★★★

Inflight Pilot Training Uses the FUYL Tower to Streamline

Smart Lockers Manage Substitute Devices at Niles Township

Smart Lockers Manage Substitute Devices at Niles Township

How Maritime Academy Uses ForwardPass Lockers + Incident IQ to Simplify Device Management

How Dayton ISD Streamlined Support with Smart Lockers + Learn21 Integration

How Dayton ISD Streamlined Support with Smart Lockers + Learn21 Integration

 Case Study: Remote Learning Readiness | ForwardPass AU

Case Study: Remote Learning Readiness | ForwardPass AU

Rally Health Simplifies Remote Loaner Laptop Workflow | ForwardPass AU

Student Tech, Simplified: North Allegheny’s Smart Locker Demo | ForwardPass AU

Student Tech, Simplified: North Allegheny’s Smart Locker Demo | ForwardPass AU

Case Study: Improving Device Access in Manufacturing | ForwardPass AU

Case Study: Improving Device Access in Manufacturing | ForwardPass AU

Case Study: Allegiant Airlines Implements Smart Charging Locker IoT Solutions | ForwardPass AU

Take your IT handoffs forward.

See how ForwardPass could fit your device workflows.

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A user accessing a ForwardPass smart locker
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