How the University of the Sunshine Coast Is Rethinking IT Support
Featured customer story · Higher Education
Explore the storySee how IT teams use ForwardPass to make device loans and returns easier to manage — and help people get the devices they need.
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Organisations served worldwide
Devices charged over the past year
Loans processes in the past 12 months
Featured customer story · Higher Education
Explore the story
Every story starts with the same problem: too much time lost to manual device handoffs, missing devices, dead batteries, and support queues.
ForwardPass gives teams a smarter way to manage access, automate routine device workflows, and keep people focused on the work in front of them.

Hudsonville High School
Hudsonville High School turned loaner oversight from a 30–45 minute daily review into a five-minute check. With more than 1,035 checkouts logged, the process is easier to monitor, manage, and improve.
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Bosqueville ISD
Bosqueville ISD uses smart lockers for repairs, loaners, charging, reporting, and overdue tracking. The result is a smoother day for students and teachers, plus an estimated 25–30 hours a week back for the technology team.
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Poly Prep
Across two campuses and 1,160 students, Poly Prep needed a simpler way to manage device access. ForwardPass smart lockers made loaner checkouts self-serve, giving students faster access and IT better daily visibility.
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SUNY Fredonia
SUNY Fredonia needed student laptop lending without adding more work for IT. ForwardPass smart lockers made device access self-serve, so students can borrow charged laptops while IT tracks every checkout and return.
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St Andrews Christian College
Flat batteries were disrupting lessons and creating unsafe charging workarounds across classrooms. Five smart locker towers now give more than 350 students a secure place to top up devices throughout the day, without relying on teachers or IT.
Read the storyEvery story starts with the same problem: too much time lost to manual device handoffs, missing devices, dead batteries, and support queues.
ForwardPass gives teams a smarter way to manage access, automate routine device workflows, and keep people focused on the work in front of them.
Hear directly from the organisations using ForwardPass every day. From reducing manual work to improving access and accountability, these stories highlight the real-world impact of smarter workflows.
“The smart lockers act like a third person for us.”
“Students can have what they need, when they need it.”
“It’s saved us a lot of time. It’s easy to implement. We quickly learned the process and it’s served our needs greatly.”
“When someone walks in now, they’re probably in and out within a minute. They literally walk straight up to the smart locker, scan, and they’re done.”
“I would definitely recommend these to any district. The time savings, inventory visibility, accountability, and overall ease of use have made a real difference.”
“Your team members have been awesome with customer service, turnaround time, and everything else.”
See how ForwardPass could fit your device workflows.