PC Locs starts ForwardPass, a dedicated smart locker brand for connected device workflows

PC Locs has started ForwardPass as its dedicated smart locker brand for connected device workflows.

For years, PC Locs has helped organisations in Australia store, charge, secure, and manage the devices people depend on every day. ForwardPass extends that work into self-service device management: the workflows that help keep mobile devices charged, working, tracked, accessible, and ready.

That work started with a practical problem: mobile devices are only useful when people can actually use them. A laptop, tablet, Chromebook, scanner, or handheld device may be in the building, but that does not mean it is charged, working, accessible, tracked, or ready for the next person who needs it.

This is the new frontier for device management.

Not simply owning enough devices.

Not simply charging or storing them securely.

But making sure they are ready when work, learning, or service depends on them.

Why ForwardPass exists

Many organisations have automated IT, ticketing, software access, and asset systems. But the physical movement of devices is still often handled manually.

Someone has to issue a loan device. Someone has to collect the broken device. Someone has to check what came back. Someone has to make sure the replacement is charged. Someone has to track what is missing, waiting, overdue, or out for repair.

ForwardPass by PC Locs helps reduce that manual work through automated smart locker workflows for device charging, loans, repairs, replacements, and deployments.

The goal is simple: fewer manual handoffs, better device visibility, and more devices ready when people need them.

Device availability does not equal device readiness

Many organisations already own enough shared devices. The harder question is whether those devices are ready at the moment they are needed.

A device is not ready if it is uncharged.

It is not ready if it is broken.

It is not ready if it is locked away after hours.

It is not ready if nobody knows where it is.

It is not ready if a staff member has to stop what they are doing to hand it over.

ForwardPass helps organisations move from device availability to device readiness by making device workflows more visible, accountable, and easier to complete.

Smart lockers for device readiness

ForwardPass supports smart lockers for device readiness across common device workflows, including:

  • Device charging
  • Device loans
  • Repairs
  • Replacements
  • Deployments

These workflows help IT and operations teams manage the real-world steps that determine whether a device is ready: pickup, return, charging, repair, replacement, deployment, and access.

Moving forward

The next stage of device management is not only about securing devices. It is about making sure devices are ready.

Ready for the student who needs a working Chromebook.

Ready for the nurse starting a shift.

Ready for the technician picking up a scanner.

Ready for the employee whose device is being repaired.

Ready for the teams that cannot afford to lose time to manual handoffs.

ForwardPass was created for that next stage.

PC Locs is moving forward with a simple belief: device availability does not equal device readiness. The workflows that keep devices ready should be easier, more visible, and more reliable.

About PC Locs

PC Locs helps organisations store, charge, secure, and manage shared devices. With ForwardPass, PC Locs extends that work into self-service device management, helping teams automate the workflows that keep devices charged, working, tracked, accessible, and ready.

FAQ

No. PC Locs is not going away. PC Locs continues to focus on charging carts and stations, while ForwardPass represents PC Locs’ smart locker solutions.

No. PC Locs is not under new ownership. The same owners and staff remain behind the products and support customers know today.

ForwardPass is the dedicated smart locker brand by PC Locs.

It is built on the heritage of LocknCharge and PC Locs, and more than 25 years of experience helping organisations manage mobile devices. ForwardPass supports self-service device management through automated smart locker workflows for charging, loans, repairs, returns, replacements, deployments, access, and asset handoffs.

FUYL Smart Lockers are now part of ForwardPass smart lockers.

For product-specific guidance, including FUYL Classic and FUYL Enhanced, visit the FUYL transition page.

Existing customers can continue to use the current support path for PC Locs smart lockers, FUYL, and ForwardPass smart locker workflows.

ForwardPass better reflects what smart lockers now support.

Smart lockers are no longer only about secure storage and charging. They now support connected device workflows such as device access, automated device loans, repairs, returns, replacements, deployments, distribution, and after-hours pickup.

ForwardPass gives this part of the business a clearer brand while continuing to build on the foundation customers already trust.

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